Please read the instructions below BEFORE submitting your additional transcript request

Payment Information

  • Requests are processed within 3 weeks of receiving payment.
  • If you are unable to pay by debit or credit card, please contact to discuss alternative payment options.
  • We do not accept cash or payments over the phone.

Official Copy: $35.00 each, per destination.
Electronic Copy: $25.00 each, per email destination.

  • If more than one official copy is being sent to a single destination: the first = $35.00, and each additional = $20.00.
  • These prices only apply to official transcript copies being sent to locations within the continental U.S. For all other locations, please contact our office for price verification.
  • If you participated in multiple ISA programs, transcripts from all programs are regarded as one transcript.
  • The charges listed above apply to transcripts being sent by UPS and Regular U.S. Postal service.
  • Note: All electronic transcripts will be emailed as PDFs. ISA is not affiliated with electronic transcript delivery services (i.e. National Student Clearinghouse, Scrip-Safe, etc).

Expedited Processing
Requests that need to be processed within 5 business days or less are subject to an additional $20.00 expedited processing fee.

  • The $20.00 expedited fee is a flat fee that applies to all transcript orders included in your request.
  • This option ensures that your transcript(s) will leave the ISA Austin office within 5 business days of receiving your request.
  • The fee applies to expedited transcript requests sent via UPS Ground Service (not Rushed Delivery) and regular U.S. Postal Service.
  • If you wish to inquire about Rushed Delivery (i.e. 2nd day, overnight), please contact our office for additional shipping fees.

Shipping Information
Official Copies are sent via UPS Ground Service (includes expedited requests).

  • You must provide a physical street address in order for your transcript(s) to be shipped with a tracking number through UPS.
  • If the address provided is a P.O. Box, official copies will be shipped via regular U.S. Postal Service. Please note, these requests are not eligible for overnight delivery.  Should your transcript not arrive at its destination, it will be your responsibility to submit another request with payment to ISA for the transcript(s) to be resent.
  • Tracking information is not available for transcript requests mailed through regular U.S. Postal Service.
  • Note: If multiple transcripts were earned, ALL will be sent to the specified destination(s).

Refunds and Transcript Retention
  • If you need to cancel your request, contact Additional Transcript Request at or (512) 480-8522.
  • All requests for a refund must be submitted within 48 hours from the original order. If your request has not been processed, you will be eligible for a refund within this time frame.
  • If your request has already been processed, you will not be eligible for a refund.
  • In some cases, a transcript may not be available through ISA and students may be required to request the transcript directly from the host university abroad.

Important Notes
Do not submit an Additional Transcript Request if you meet any of the criteria listed below and follow the instructions that pertain to your program.

  • If you participated in an ISA High School (formerly LPI) study abroad program and need to request a transcript, please contact Academic Records at for further instructions.
  • If you participated in a GlobaLinks study abroad program and need to request an additional transcript, please contact Academic Records at for further instructions.
  • If you participated in an ISA program that issued a U.S transcript (eg. University of South Florida, Carroll College) and need to request an official copy, please contact Academic Records at for further instructions.
  • Veritas Abroad participants: If you need to request official transcript copies, please contact Academic Records at for further instructions.
Additional Transcript Request and Payment Portal:
Student Information
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